According to IP PBX.CO.ZA, Businesses with multiple locations can benefit immensely from IP PBX technology. With either a LAN or WAN connection, offices can benefit from a common office phone system, including extension dialing and seamless call transfers. VoIP technology also allows for free inter-branch calls, even if the branches are hundreds or even thousands of kilometres apart.

Some of the benefits of VoIP include:

• Cost savings from the streamlined network infrastructure.
• Easy configuration through a web interface.
• Since multiple offices can be seamlessly connected, they can can share a single receptionist, auto-attendant and voice-mail system.
• VoIP also works very well with advanced Computer Telephony Intergration (CTI) applications such as call centre management. d Computer Telephony Integration (CTI) applications, such as call center management. These popular applications can prioritize incoming calls based on the caller’s identity and automatically bring up callers’ account information as the phone is answered.

For more information please contact one of our sales consultants on 011 781 8014.