We are producing some screencast to assist our customers with various technical problems that they come across. One of the main issues customers face is changing their APN if they re-install their software after a machine crash or for some other reason. Our APN is mobile.is.co.za and this needs to be changed in the software. Unfortunately every modem has its own software so it is not the same for all pieces of hardware.

Below is our video cast for changing the APN for the Asus T500.

You will need to play the video at full screen to see what is going on. To do so please click the "zoom" button on the player above. The red sqaure on the image below marks the position of this button on the player if you cannot find it.