It is with Interest that I read an opinion piece on Moneyweb today which explains the folly of Telkom's short sighted "screw em while you can" philosophy that characterized its 5 year guaranteed monopoly. The article is actual about Telkom giving up the battle for pay tv but its observation on its broadband strategy are spot on. Instead of using this period to build customer loyalty it set about finding every excuse to keep prices high and investment in infrastructure low. The broadband market, which must be one of the fastest growing markets in South Africa, has been completely missed by Telkom. If I was a Telkom shareholder I would demand answers. But of course we live in a world where Eskom directors think they actually deserve their bonuses.